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This is a U.S. General Services Administration Federal government computer system that is FOR OFFICIAL USE ONLY. This system is subject to monitoring. Individuals found performing unauthorized activities are subject to disciplinary action including criminal prosecution.





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Technical Support and Registration

Call: (877) 472-4877

Email: AASBS.helpdesk@gsa.gov

Announcements

November Holiday Support Hours

System Announcement The ASSIST Service Desk is closed on Thursday, November 23rd in observance of the Thanksgiving Day holiday and open on Friday, November 24th 10:00am to 3:00pm ET. We will resume normal hours of operation on Monday, November 27th. If you need assistance with the ASSIST Portal, please contact us a 877-472-4877 or email us at AASBS.helpdesk@gsa.gov.

GSA ENT Credentials

System Announcement GSA CIO is ending its support of GSA Access Management System (GAMS) on November 17th, this Friday. As a result of this Enterprise deprecation decision, Single Sign On (SSO) as currently implemented in ASSIST, will not be a viable authentication option. | All GSA ASSIST users will no longer be able to utilize their PIV cards to authenticate to the ASSIST portal. GSA users will be required to enter their GSA ENT user name and password each time they log into the system. While ASSIST is not connected to GAMS the default timeout for all applications will be 20 minutes. After 20 minutes of inactivity users will be required to re-authenticate to ASSIST. | In preparation for this upcoming change, please reach out to the GSA IT service desk if you do not know your ENT username and password or if you experience any issues using these profile entities. The ASSIST service desk does not have access to the systems to provide remediation on these type of ENT issues. | Please reach out to the GSA IT service desk or use the following link while on the GSA network or VPN for assistance with resetting your ENT password. https://insite.gsa.gov/portal/category/534038 | We appreciate your assistance during this transition and expect to be integrated into the GSA SecureAuth in the new year (Q2 FY18); thereby, re-enabling the use of PIV card authentication.

FY17 PI-4 has been Released

System Announcement On Oct. 13, 2017, the FY17 PI-4 Release was deployed. This release contains updates to Post Awards Collaboration (PAC) and Program Incremental Improvements (ITSS Funding Order Validation and Chronology). For more details on What's Changing in this PI's Release access the following link: https://web.itss.gsa.gov/itss/v41_helpdocs.nsf/LUindex/What'sChangingInPI-4Summary

FY17 PI-3 Release

System Announcement On July 14th, 2017, the FY17 PI-3 Release was deployed. This release contains updates to Post Awards Collaboration, OMIS Funds Search, TOS ECF, ITSS Funding, PIID and FPDS. For more information on the details of the changes, please access the help document : https://web.itss.gsa.gov/itss/v41_helpdocs.nsf/LUindex/What'sChangingInPI3Summary

Changing Password - Clients and Contractors

System Announcement For Client and Contractor users: you may change your ASSIST password at any time, but must change it every 90 days. You may access instructions on how to change your password at the following URL : https://web.itss.gsa.gov/itss/v41_helpdocs.nsf/LUindex/ChangePassword

News and Information

Technical Support and Registration
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Email: AASBS.helpdesk@gsa.gov

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Assisted Acquistion Services (AAS)

 

Federal Systems and Integrated Management Center
Federal Systems and Integrated Management Center (FEDSIM)

 

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Integrated Technology Services (ITS)

 

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Network Services Program